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EbixCash Fastag

FASTag is a simple to use, reloadable tag, which enables automatic deduction of toll charges without halting for cash transaction at the toll plaza. FASTag is linked to a prepaid wallet from which the applicable toll amount is deducted. The tag employs Radio-frequency Identification (RFID) technology and is affixed on the vehicle's windscreen once the tag account is active.

FASTag is a perfect solution for a hassle free trip on national highways. FASTag is presently operational at 650+ toll plazas across national and state highways. FASTag is Promoted by MORTH (Ministry of Road Transport and Highways), NHAI (National Highways Authority of India), IHMCL (Indian Highways Management Company Limited) and NPCI National Payments Corporation of India).


You can get your FASTag from any of EbixCash’s outlet / EbixCash authorized Agent Sales outlets.

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FASTag Validity

FASTag comes with a validity of 5 Years for your vehicle

Customer Portal

Customers can access their statements by logging on the FASTag customer portal or call us at our 24*7 dedicated Toll Free customers support number @ 18002662949

Saves Fuel and Time

Operating via RFID, a FASTag benefits your road-trips by saving on both fuel and time. Tag readers which are available on toll booths scan your FASTag and the due charges are paid from the linked account.

SMS Alerts

Every time you pay a toll using FASTag, you will receive an SMS alerts on your registered mobile number. Enabling you to keep a track on your Expenses

Manage Online

Post activation, your FASTag can be linked to a prepaid wallet whereby it can be reloaded and managed completely online.

Cashless Transaction

No need to worry about carrying cash for the toll payments

Ease of Use

Using a FASTag involves simply affixing it on the interior pane of your car’s windshield. Toll plazas are equipped with a tag scanner and complete your transactions in a contactless manner

Download Application Form
Fastag Faqs
Ans. FASTag is a device that employs Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid account linked to it. It is affixed on the windscreen of your vehicle and enables you to drive through toll plazas without stopping for cash transactions.

Ans. You can buy a FASTag by any of the following ways:

  • You may visit any of the EbixCash outlet / EbixCash authorized Agent Sales offices to get your tag account created.
  • You may call our Toll Free customer care @ 18002662949 to know more details
Ans. No, currently FASTag is not issued for two-wheelers

Ans. You will need to carry original as well as photo copies copy of your KYC document.

You need to submit the following documents along with the application for FASTag:

  • Registration Certificate (RC) of the vehicle.
  • Passport size photograph of the vehicle owner

KYC documents:

  • Individual- FASTag application form, Registration Certificate (RC) of the vehicle, Passport size photograph of the vehicle owner, PAN Card and any one of OVD document.
  • Corporate- Application form (Non-Individual), Card agreement (Between EbixCash and Client), Board resolution, Authorized signatory KYC document (Any of the OVD document), KYC documents as per the type of client, Company stamp and signature on all documents.

Ans. You can report an incorrect deduction to our Toll Free customer care @ 18002662949. We will review your request and if found correct, we will revert the incorrect deduction.

Ans. You will receive an SMS with requisite details on your registered mobile number as soon as the toll transaction takes place. Periodic statement of account can be obtained from the online portal.

Ans. Customers can recharge through multiple modes

You may recharge your TAG account by making payment through Credit Card/ Debit Card/ NEFT/ RTGS / through Net Banking or by visiting to any of the EbixCash outlet.

Ans. The monthly pass facility is specific to each toll plaza. You may call our Toll Free customer care @ 18002662949 to check the details.
Ans. You will need to call our Toll Free customer care number 18002662949 to block your FASTag. Once you take a new TAG, we will transfer the balance to the existing wallet account.
Ans. You can call the customer care no. 18002662949 and block your FASTag account.
Ans. Yes, the minimum recharge amount is Rs.100.00.
Ans. You can either contact your EbixCash Relationship Manager or call our toll free customer care number 18002662949
Ans. Wallet to wallet transfer is not allowed.
Ans. No, you will need to take two separate FASTags for the two vehicles. However you can have 1 wallet linked to both tags.
Ans. The tag has a validity of 5 years and after purchasing, you only need to recharge/ top up the tag as per your requirement
Ans. Once your NETC FASTag account is created, Please log in to the customer portal and register yourself to generate your user id and password. You may also call our customer care @ 18002662949 for assistance

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